What follows are the standard terms and conditions for Website Design and Development and apply to all contracts and all work undertaken by FoxBox for its clients.
OUR FEES AND DEPOSITS
A deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. The remainder of the total cost will become due when the work is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full. The deposit is only refundable within 48 hours of payment.
We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification. These will be discussed prior to incurring.
PROJECT DELAYS AND CLIENT LIABILITY
During development there is a certain amount of feedback required in order to reach the final design. Therefore, any time frames or estimates that we give are contingent upon your full co-operation.
APPROVAL OF WORK
On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, the contract will be deemed to have been completed and the balance of the project price will become due.
If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.
Once the work has been approved, we will provide you with a link to complete payment of the remaining balance. Ownership of the site will be transferred to you once payment is complete.
SEARCH ENGINE OPTIMISATION
We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimisation according to current best practice.
To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of FoxBox under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.
We agree that we will not at any time disclose any of your confidential information to any third party.
You agree to pay directly for any requested expenses which do not form part of our proposal including but not limited to the purchase of third party software, stock photographs, fonts, domain name registration, or comparable expenses. These will not be paid for by FoxBox, and thus will not be added to your final bill. Instead, direct purchase will be made by you as need arises.
You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.
WEB HOSTING AND OWNERSHIP
We will supply to you account credentials for web hosting with Squarespace. It will be your responsibility to keep up payments with Squarespace in order to keep your site online. Once we have relinquished ownership of the site to you, FoxBox will no longer be responsible in any way for the site or its management.